Grand Mercure The Hills Lodge - Sydney

Cnr Windsor And Salisbury Road, Sydney, NSW, Australia, 2154show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  23 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

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Overview

Grand Mercure The Hills Lodge offers a perfect accommodation in Castle Hill.

The hotel lies within 15 minutes' walk of Sydney Ice Arena. It will take 45 minutes to get from the hotel to Katoomba by car.

The hotel allows quick access to a landscaped garden and a nature park.

The property is conveniently situated 40 minutes' drive from Kingsford Smith airport.

Rooms

This property offers guestrooms complete with free wireless internet, a mini bar and a fridge. Guests can take advantage of a shower, a hairdryer and complimentary toiletries supplied in the bathrooms.

Eat & Drink

Serving a wide range of dishes, Whispers Restaurant and Crowne Plaza Norwest can be reached within 5 minutes’ walk.

All visitors are offered a full breakfast for a fee. 

Services

The property offers computers and a business center for business guests staying at Grand Mercure The Hills Lodge.

Relax

Guests will enjoy facials and massage and other on-site treatments.

Internet

Wireless internet is available in the entire hotel for additional charge.

High-speed internet access is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   5.  Number of rooms:   97.

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Facilities
Paid Wi-Fi

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Bowling
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle
  • Microwave
  • Cooker

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-out04:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Whispers RestaurantWhispers Restaurant700 ftInternational Hotel, 1 Columbia Ct
Crowne Plaza NorwestCrowne Plaza Norwest700 ft1 Columbia Court
Trevi LakesideTrevi Lakeside3000 ftShop 5, 8 Century Circuit
Il LagoIl Lago3000 ftShop U G01, 8 Century Cct
Golden LakeGolden Lake3000 ftcentury circuit
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Riverside TheatreRiverside Theatre5.6 miCorner Church and Market Streets, Sydney
Leichhardt Park Aquatic CentreLeichhardt Park Aquatic Centre8.8 miMary Street
Sydney Olympic ParkSydney Olympic Park9.2 miAustralia Ave
Qudos Bank ArenaQudos Bank Arena9.4 miOlympic Boulevard Edwin Flack Ave
ANZ StadiumANZ Stadium9.6 miOlympic Boulevard
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Getting around
Airports
Sydney Bankstown (BWU)13.5 mi
Kingsford Smith (SYD)18.8 mi
Train
Parramatta Station6.3 mi
Rosehill7.1 mi
Underground
Wynyard Station16.3 mi
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Reviews
8.8
SuperbBased on  23  reviews

Rating by category:

7.0
Rooms
9.0
Service
  • 7.8
    Fabulous

    The reception staff were very helpful. Any request or question I had was easily dealt with. The mix up between bookings.com and the actual hotel was resolved in my favour. Had this occured at another hotel I'm sure I would not as been as satisfied. Thank you for a stress free stay.

  • 8.0
    Fabulous

    Spacious suite, generally pleasant staff, great swimming pool, secure parking.

    General maintenance -shower dripped, toilet ran , and safe had low battery rendering it unlockable. When we checked in we were initially allocated a standard room despite booking a suite online. This was rectified when I produced the written evidence of online booking which was taken away and photocopied. If they were not aware of our booking (as they seemed not to be) we may have been fortunate that they hadn't given it to someone else. Other annoyance was that the cleaning staff kept taking our second room key which meant we had to replace both.

  • 7.8
    Fabulous

    The pool was great had it all to myself which was even better for laps. the room was comfortable and clean and they changed all the towels for the next day great service.

  • 5.8
    Guest rating

    The gardens are delightful. The staff are very friendly.

    Not happy to be charged hotel prices when it is a motel. Smoke in one room, no air con in another and then they broke my luggage. No lift and no bath, not happy with the concrete ceilings which just finished the room in a motel style.

  • 8.8
    Superb

    Easy check-in and no hassles anywhere. Room ready and pleasant. Comfortable bed and good nights sleep.

    Breakfast in the restaurant was overbooked and busy and brekky left a lot to be desired. Guess that is problem with having breakfast on Fathers Day. I am sure other times the breakfast is yummy.

  • 9.2
    Superb

    I really enjoyed the stay there it was quiet, comfortable and spacey.

  • 10.0
    Exclusive

    The rooms were so spacious and the decor was so beautiful with an air of luxury. We loved the relaxed bar and restaurant atmosphere and will definately stay again. Thank you for making our girls weekend such a memorable experience!

    Could not fault the service or facilities. Well done!

  • 8.2
    Fabulous

    Heaps of problems with door lock and card system

  • 8.8
    Superb

    Very quiet hotel off the main road, secure garage parking, friendly staff, very clean and an excellent restaurant.

    The room was described as having a kitchenette. Unfortunately that was not true. Whilst there were tea and coffee making facilities, there was no cooking or even heating up equipment - not even a toaster.

  • 10.0
    Exclusive

    We had a room upgrasde which was very spacious and comfortable

  • 6.2
    Good

    The staff were very nice.

    The staff were lovely, no lift to my room and no help to carry bags.... Pillows were a let down as well as the beds... I also had two singles which I booked by mistake but I was unable to change to a double bed despite the hotel being empty...

  • 10.0
    Exclusive

    I found the hotel extremely good value for money! The grounds were impeccable and the staff was fabulous!

  • 8.2
    Fabulous

    As we were staying a few days it was great to have a suite as more like a home away from home. Staff were very friendly and helpful.

  • 10.0
    Exclusive

    The atmosphere and surroundings. Warm and welcoming, lovely rooms and goodd staff.

  • 8.8
    Superb

    Underground carpark is good. Enjoyed my stay

    Breakfast not included

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Highlights
9
SuperbBased on  23 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Australia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-out04:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sydney Bankstown (BWU)13.5 mi
Kingsford Smith (SYD)18.8 mi
Train
Parramatta Station6.3 mi
Rosehill7.1 mi
Underground
Wynyard Station16.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room